Kompetence – kombinace praktických a teoretických znalostí, schopností, chování a hodnot využitelných ke zvýšení výkonnosti zaměstnance
5 úrovní kompetence podle Dreyfusů:
- Novice: Rule-based behaviour, strongly limited and inflexible
- Experienced Beginner: Incorporates aspects of the situation
- Practitioner: Acting consciously from long-term goals and plans
- Knowledgeable practitioner: Sees the situation as a whole and acts from personal conviction
- Expert: Has an intuitive understanding of the situation and zooms in on the central aspects
5 kategorií kompetencí dle CEB (Six techniques for building a strategic finance department)
- Doer. These behaviors included strong functional expertise and ability to break down problems into manageable tasks.
- Learner. These behaviors included seeking feedback for own performance, looking for opportunities to improve, and asking for help when appropriate.
- Strategist. These behaviors included strong understanding of business operations and discussing financial performance in terms of key value drivers.
- Persuader. These behaviors included articulating views clearly, challenging business assumptions, and adapting and tailoring communication style.
- Builder. These behaviors included creating vision and fostering buy-in, developing people and talent pools, and setting business-aligned goals for the team.
Competency-based performance management – vč. ročního 360 st. hodnocení
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